0403 203 996
Sass Francis of Sassential Care with a client
About Us

Care people genuinely feel

Sassential Care is a boutique lifestyle support company founded and run by Sass Francis across Brisbane and the Gold Coast.

Support makes the most difference when it is built around what matters to each person. For some that is company for lunch out, the shops or an appointment. For others it is reliable help at home, personal care or a higher level of support. Sassential Care is built around all of it, with the same familiar faces at every level of support.

NDIS Support for self-managed and plan-managed participants is part of the service too.

Sass takes time to understand each client's routines, preferences and support needs, then matches them with familiar carers who fit naturally into their home and daily life.

Credentials

Trained, certified & insured

Professional Training

Personal care, safety, medication support, manual handling and infection control.

Fully Certified

First aid certified, police checked and NDIS worker screened. Fully insured.

Pet Care Trained

Genuine animal care experience, because your pets are family too.

Our Team

A small team, carefully chosen

Every Sassential Care team member is personally selected and onboarded by Sass. Carers are screened, insured and trained before they ever enter a client's home, and we match carers to clients carefully, so you see the same familiar faces, not a constantly changing roster.

Checks & insurance

  • NDIS Worker Screening Check
  • Police checks
  • First Aid & CPR certified
  • Public liability insurance
  • Professional indemnity insurance

How we operate

  • Carer onboarding & training led by Sass
  • Careful carer-to-client matching
  • Written service agreements
  • Incident & complaints process
  • Clear, proactive communication with families
Why Families Choose Us

The Sassential difference

One familiar face

Sass or a small number of familiar carers, matched to you, not a constantly changing roster.

Built around your life

Your routine, your interests, your places. Support that fits in, not takes over.

Pets included

The only local provider that cares for your pets, dogs, cats, birds and more, as part of your visit.

Call Sass · 0403 203 996

Call Sass, 0403 203 996