0403 203 996
A Sassential Care carer in uniform with a client
About Us

Care people genuinely feel

Sassential Care is a boutique in-home support company led by Sass Francis, supporting seniors, self-managed and plan-managed NDIS participants, and people with pets across Brisbane and the Gold Coast.

Care is delivered one-on-one by Sass and a small, carefully selected team of carers. We take time to understand each client’s routines, preferences and support needs, then match them with familiar carers who fit naturally into their home and daily life.

Sass is always closely involved in client matching, care standards and communication, giving families and participants a clear point of accountability as the service grows.

Credentials

Trained, certified & insured

Professional Training

Personal care, safety, medication support, manual handling and infection control.

Fully Certified

First aid certified, police checked and NDIS worker screened. Fully insured.

Pet Care Trained

Genuine animal care experience — because your pets are family too.

Our Team

A small team, carefully chosen

Every Sassential Care carer is personally selected and onboarded by Sass. Carers are screened, insured and trained before they ever enter a client's home, and we match carers to clients carefully, so you see a small number of familiar faces, not a constantly changing roster.

Checks & insurance

  • NDIS Worker Screening Check
  • Police checks
  • First Aid & CPR certified
  • Public liability insurance
  • Professional indemnity insurance

How we operate

  • Carer onboarding & training led by Sass
  • Careful carer-to-client matching
  • Written service agreements
  • Incident & complaints process
  • Clear, proactive communication with families
Why Families Choose Us

The Sassential difference

One familiar face

A small number of familiar carers, matched to you — not a constantly changing roster.

Truly personal

Your routine, your preferences, your home. Care that fits in, not takes over.

Pets included

The only local provider that cares for your pets — dogs, cats, birds and more — as part of your visit.

Call Sass · 0403 203 996

Call Sass — 0403 203 996