Sassential Care provides boutique one-on-one in-home support across the Gold Coast, from Southport to Burleigh, Robina to the northern growth corridor. Care is led by founder Sass Francis and delivered by a small, carefully selected team of carers, so you see a small number of familiar faces, not a constantly changing roster.
A walk along the Burleigh beachfront, coffee at Broadbeach, an appointment in Robina, or a hand with the shopping: Sass comes to you. Help at home is there when you need it. Every visit is one-on-one, minimum 2 hours, available 7am – 7pm, seven days.
Also includes all At Home Support services, including personal care. Together, we'll tailor each visit to what you need.
Many Gold Coast families are arranging care from a distance, adult children in Brisbane, interstate or overseas, organising support for a parent at the coast. We're built for that: a small number of familiar carers matched to your parent, honest proactive communication with the family, and Sass personally accountable for care standards and matching.
Every carer is police checked, NDIS worker screened, first aid certified and insured. We work under written service agreements with a clear incident and complaints process.
We service the Gold Coast broadly, Southport, Surfers Paradise, Broadbeach, Burleigh, Robina, Hope Island and surrounds. If you're unsure about your suburb, call Sass on 0403 203 996.
At Home Support is $90 per hour and Lifestyle & Independence is $95 per hour on weekdays, with a 2-hour minimum visit. Saturday, Sunday and public holiday rates apply, see our Rates page.
Yes, we support self-managed and plan-managed NDIS participants across the Gold Coast. Sassential Care is not a registered NDIS provider and complies with applicable NDIS Code of Conduct obligations. See NDIS Support.
If you self-manage your package or choose your own providers, often yes. Ask Sass, or check with your package provider.
Clear, proactive communication is part of the service: you'll know how visits are going, and you can reach Sass directly. Families always have a clear point of accountability.
