Rates & Packages

Simple, transparent pricing

Q: What is the cancellation policy?

Give at least 48 hours' notice. Cancellations with less notice incur the full visit fee.

Services from $80 per hour (weekday) with a 2-hour minimum visit.
Weekend and public-holiday rates apply — call Sass for a personalised quote.

Casual Visits

From $80 / hour

2-hour minimum visit
7am – 7pm, seven days
After-hours by arrangement
No lock-in commitment

Best Value

Weekly Packages

Save 5% – 7.5%

6 hours per week — save 5%
8+ hours per week — save 7.5%
Regular carer guaranteed
Priority scheduling

Prepaid 4-Week Block

Extra 2.5% off

Book your weekly package as a 4-week block, paid in advance
Travel, hospital or respite? Your remaining weeks simply reschedule

Pet Care Add-On: +$10 per hour.
Travel: Free in your vehicle. In a Sassential Care vehicle, the first 15 km per visit is included, then $1 per km.
Packages: Discounts apply to weekday hours.

Good to know

Bookings & cancellationsVisits are a minimum of 2 hours, which keeps every visit unhurried. Shorter visits are available by arrangement for clients in the same village, community or residence — ask Sass. Cancellations with less than 48 hours' notice incur the full visit fee.

PricingAll services tailored to individual needs. Quoted rates are GST-free; GST applies where applicable.

NDIS participantsSassential Care is not a registered NDIS provider; however, we support self-managed and plan-managed NDIS participants and comply with applicable NDIS Code of Conduct obligations. Ask for our NDIS rate card.

Service hours7am – 7pm, seven days. After-hours support by arrangement.

Common questions

Why is there a 2-hour minimum?

It keeps every visit unhurried — proper care, a chat, and the little extras that make support feel human rather than transactional. Shorter visits are available by arrangement for clients in the same village, community or residence — ask Sass.

Do you charge for travel?

Never in your own vehicle. In a Sassential Care vehicle, the first 15 km per visit is included, then $1 per km.

Can I use my NDIS funding?

Yes — self-managed and plan-managed NDIS participants are welcome. Sassential Care is not a registered NDIS provider and complies with applicable NDIS Code of Conduct obligations. Ask for our NDIS rate card.

What if I need to cancel a visit?

Life happens — just give us at least 48 hours' notice. Cancellations with less notice incur the full visit fee.

What happens at the free meet & greet?

Sass visits you at home, listens to what you need, meets your pets, and answers every question. No cost, no obligation, no pressure.

Call For A Personalised Quote